ASSISTANCE
REFERENCES

SELF
SERVICE

ASSISTANCE
LIVE
Bike Setup
How to adjust your bike (under construction)
Maintenance
To extend the life of your bicycle (under construction)
Pedroni Race Support
contact us on whatsapp at +393492854707
Contacts
Tel.: +39 349 2854707
E-mail: info@pedronirace.com
FAQ
What warranty do you offer on the frame, motor and battery?
We offer a 2-year warranty on the frame (against manufacturing defects) and on the motor and battery, as required by European regulations. The frame warranty can be extended up to 5 years, and the cost of the service is €500 (VAT included).
What are the service points for Pedroni Race bicycles and their engines?
We work with authorized Bosch workshops and centers throughout Italy. For Bosch engines, you can use the official dealer search tool: Dealer Search Bosch eBikeFor OLI eBike Systems you can access their Help Center (Zendesk) To submit a request or find the nearest center. More information on OLI assistance can also be found in their technical catalog: OLI technical catalogue.
What does basic maintenance of Pedroni bikes consist of?
Regular cleaning, tightening checks, lubricating the headset, bottom bracket, and suspension, checking tire pressure and brake pad condition. We're creating a dedicated section with videos and resources for routine maintenance. In the meantime, contact us at info@pedronirace.com for information.
Where can I find the frame geometries?
You can find them on the page of each model on the official website pedronirace.com
Where can I find bicycle setups?
The complete set-ups are indicated in the product sheet for each model on the website.
Where can I find the official price lists?
They are available on the website or can be requested by email from our team.
Where can I try Pedroni bicycles?
During our demo tours or at authorized dealers. Follow our channels for dates or email us at info@pedronirace.com to find out where to try on the desired model.
How do I become an ambassador?
You can send an application with your presentation, social media and sports activities to info@pedronirace.com.
Do you also sell outside Italy?
Yes, we sell throughout Europe and are developing a distribution network in other continents as well.
What are the conditions of sale?
The conditions are reported in the dedicated section on the website (at the bottom of each page): Conditions of Sale.
Is there any possibility for further customization beyond what is available on the website?
Yes, we can accommodate specific requests for custom assembly and color options. Contact us for a quote.
Do you trade?
Not currently, but we can suggest partners who deal with guaranteed used vehicles.
Where is Pedroni Race's headquarters located?
The headquarters are in Reggio Emilia, in via Enrico Fermi 65M, 42123 Reggio Emilia.
Can we fit other components than those offered?
Yes, we can evaluate custom assembly and color options upon request. If you already have your own components, we can install them on our models, subject to technical compatibility.
What is the return procedure?
Returns are possible within 14 business days only on products purchased online, that are not personalized and unused. Contact us to activate the process. You can consult the terms of sale and the Shipping, Delivery, Returns and Refunds Policy on the website.
How can I calibrate my bike's suspension?
You can find the recommended settings in the owner's manual. Alternatively, you can contact us at info@pedronirace.com
Do you also sell just the frame?
Yes, all models are also available in a frame-only version, with or without shock absorber.
How can I join the production team?
Send your CV and a short presentation to info@pedronirace.comWe're always looking for people who want to share this journey with us, regardless of talent (which is obviously important). What we're looking for is passion, a desire to work and improve themselves and the company.
What type of batteries do you offer?
We use 625Wh Bosch Powertube batteries for the Bosch CX Line Race motor or 725Wh Dalen batteries for the Oli Edge motor. Extender compatibility is available upon request.
Are there special discounts for teams or athletes?
Yes, we are considering collaborations with selected teams or athletes. Send your request to info@pedronirace.com.



















